News Release
HSBC "Star Performer" Earns $60,000 in Rewards
Tigard Recipient Recognized as One of Nine Top HSBC Credit Counsellors Worldwide
24 January 2006
Tigard, Ore., January 24, 2006 – Today, HSBC North America Holdings Inc. (NYSE: HBC) will present Kevin Lee of Tigard with a 4-Star Performance Award of $50,000 cash, plus $10,000 in HSBC stock, during a celebration at the HSBC site for Kevin’s leadership, commitment and superior customer service to HSBC customers.
Each year, nine HSBC credit counsellors and bankruptcy specialists worldwide are selected to receive 4-Star Performance Awards for going above and beyond their regular duties to build lasting customer partnerships and contributing to the company’s overall success.
Kevin earned the award by exemplifying the best image of HSBC, both internally and externally. He has been praised by his peers for his pro-active role in the development and success of the company. Because of his outstanding work, Kevin is often sought out for peer-to-peer coaching. In response, Kevin makes a concerted effort to share all of his customer service methods and best practices with his colleagues.
"The part that makes Kevin a true 4-Star Performer is how amazingly he holds his peers to the same standard," said Michelle Mendoza, unit manager, HSBC Card Services in Tigard. "Kevin plays on one team, and constantly proves he is working toward the greater good. He is a role model to his peers, manager and the site."
Kevin is also an active member of his community. Last year, Kevin has contributed his money and his efforts as part of the United Way campaign, Hurricane Relief efforts and Oregon Food bank drives.
The 4-Star Performance Program
The 4-Star Performance Program is part of HSBC’s Total Rewards package of benefits; training opportunities; compensation and incentives; employee services and discounts; and philanthropic programs. HSBC is recognized as an "employer of choice" by Working Mother, Computerworld, Training Magazine, Hispanic Business, and DiversityInc.com.
About HSBC - North America
HSBC - North America comprises all of HSBC's U.S. and Canadian businesses, including the former Household International businesses. The company’s businesses serve nearly 60 million customers in five key areas: personal financial services, consumer finance, commercial banking, private banking and corporate investment banking and markets. Financial products and services are offered under the HSBC, HFC and Beneficial brands. For more information, visit www.hsbcusa.com.
Media Contacts
- Anita Black
- anita.m.black@us.hsbc.com
- North America Public Affairs
- HSBC North America
- (847) 564-6571