Teller / Customer Service Representative
Tellers / Customer Service Representatives at HSBC love interacting with people and enjoy helping them find solutions. Although processing financial transactions is an important part of this job, personality and enthusiasm are also important to success.
As an HSBC teller / customer service representative you can meet people from every walk of life while helping to serve and support their needs. Tellers are the “front line” to our customers — and integral to representing our organization.
Key Responsibilities
• Accept and process deposits, payments, checks for cashing and other transactions according to established procedures and performance standards.
• Balance cash and transactions at end of shift. Adhere to branch cash control and security requirements in control of cash and negotiable items.
• Live the HSBC brand and enhance the Company image while supporting our goal of exceeding customer expectations.
Key Requirements
• One year of customer service experience or the equivalent, including cash handling experience.
• A high school diploma or its equivalent experience
· Good communication, analytical and customer-service skills; bilingual a plus