Consumer Banker
HSBC Consumer Bankers are always eager to take any challenge, look at it from a 360-degree perspective and come up with the right solution.
A consumer banker wants to “wow” customers by listening to their point of view and selling them services that will improve their lives. Every day is an adventure with the potential for opportunity.
Key Responsibilities
• Meet with current and potential customers to discuss their financial requirements; sell appropriate core financial services products to meet their needs while developing and expanding account relationships; refer them to other specialized product areas as required
• Identify customers with additional profit potential and develop action plans to address those relationships
•Assist customers with account servicing issues to ensure superior customer service
Key Requirements
• Two or more years of proven sales and/or service experience, or the equivalent
• An Associate’s degree or equivalent experience
• Proven communication, cross-selling, sales planning, mathematical, decision-making, customer service and analytical skills
• Bilingual candidates are encouraged to apply