Branch Manager

This is an exciting opportunity to lead a sales team, supervise operations and ensure customer service within an HSBC branch. What’s more, your choices are endless because HSBC is a global bank offering worldwide opportunities, within an environment much like that of a small local bank.

Branch Managers are key to the expansion and management of consumer and business account relationships. They also support branch employees, acting not only as a supervisor, but also as a mentor to help employees review and attain goals. Opportunities exist to work in other cities and countries worldwide, while continuing to make career strides.

Key Responsibilities

• Oversee and participate in developing, expanding and managing consumer and business account relationships

• Deliver business plan growth and income objectives; manage, coach and support branch employees on developing, managing and growing profitable customer relationships to support these efforts

• Manage service levels against customer expectations; identify quality gaps and follow up with action plans to address these

Key Requirements

•    Five to ten years of proven and progressive branch banking sales and operations experience or equivalent

•    Bachelor’s degree or its equivalent

•    Strong sales, sales planning, managerial, customer service, communication and interpersonal skills

•    Life, health and series 6 and 63 licenses preferred

•    Bilingual candidates are encouraged to apply

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